Return and Refund Policy
Thank you for shopping with us. If you are not entirely satisfied with your purchase, we are here to help.
Returns
-
You have 14 days to return an item from the date you received it.
-
To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it.
-
Your item must be in the original packaging with all tags intact.
-
Proof of purchase (such as a receipt or order number) is required.
Non-Returnable Items Certain types of goods cannot be returned, including:
-
Perishable goods (like food or flowers)
-
Personal care items or intimate apparel
-
Sale or clearance items
Refunds
-
Once we receive your item, we will inspect it and notify you of the status of your refund.
-
If your return is approved, we will initiate a refund to your original method of payment or store credit.
-
You will receive the credit within a certain amount of days, depending on your card issuer's or bank's policies.
Exchanges We only replace items if they are defective, damaged, or the wrong size. If you need to exchange an item, please contact us through our customer support channel.
Shipping Costs
-
You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error (e.g., wrong or damaged item).
-
Original shipping costs are non-refundable.